We are pleased to offer our 15 day Return and Exchange policy. In case you are dissatisfied with your purchase. You have 15 days from the date of delivery to return your item.
The majority of returns are refunded via store credit in the form of a R-évolution Q gift card. Returns are processed within 5-10 business days after your item(s) are delivered to us.
Return Conditions
1. You have 60 days to decide if an item is right for you, if you would like to return or exchange the item, please contact us within 60 days of delivery to receive your return authorization.
2. We do not accept returned items that have not received a return authorization.
3. The following items cannot be returned or exchanged: Accessories, Jewelry, Earrings, Necklaces, Bracelets, Purses, Belts, Sunglasses, Home Decor items, Bodysuits, Bathing Suits and Bikinis.
4. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.
5. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost, unless a mistake is made by R-évolution Q, or an item was defective.
We will not accept an order cancellation request if the status of an order is “In transit”, you can contact us for a Return.
Note: The original shipping fee is non-refundable unless it is R-évolution Q error.
